Follow-up care software for veterinary clinics
The visit ends.
Not your care.
Your team. Their app.
Care that stays connected.
PetsCare connects your clinic to a pet parent app. It checks in on days 2 and 4, brings recovery updates back to your team and helps clients book the rechecks you recommend.
14 days · Unlimited vets at your clinic
Free profile + unlimited booking
Claim and verify your clinic to start your trial. Clinical Tools: 14 days, unlimited vets. Booking stays free.
Prefer a walkthrough? Book a demo
VET WORKSPACE
Riverside Animal Clinic
Illustrative worklist · Last event + next step
Triage + next steps
Patients 4
Appointments
Fado · Beagle
24 / 100
Last: Recovery check-in
Next: Immediate vet review
Bella · Maine Coon
Last: Lab results received
Next: Vet review within 24h
•
Rico · Boston terrier
Last: Pre-visit report ready
Next: Routine appointment
Luna · Corgi
Last: Vaccination completed
Next: Owner update if concerns
56 / 100
81 / 100
92 / 100
Emergency
Urgent
Scheduled
Monitor
☰
Fado · Beagle
Emergency
Selected patient · Recovery
Last: Owner check-in received
QUICK REVIEW
Emergency
Immediate vet review
HEALTH SCORE
24
/ 100
Latest: Owner reports worsening · Photo attached
Patient health timeline
Oct 21
New episode + photo
Owner reported worsening
Oct 19
Vet visit
Treatment plan recorded
Oct 16
First symptom
Ear scratching
Review the case and contact the owner
Review case now
Chat
Folow UP
Call
01 / Your clinical control
Clinical summaries are shared with pet parents after your review and approval.
02 / Your current PIMS
PetsCare works alongside your system. API connections fit supported workflows.
03 / A free way to start
Activate free booking and try Clinical Tools for 14 days with unlimited vets at your clinic.
BEFORE THE NEXT VISIT
Start with the story.
Get to the patient.
Symptoms, photos and previous records arrive in a structured report, so your team can begin with context.
- ✓ A dated symptom history
- ✓ Photos and records in one place
- ✓ A report prepared for the visit
Pre-visit health report
READY TO SHARE
🐶
Milo's visit summary
Prepared for your vet
✓
Reason for visit
Ear scratching and head shaking
✓
Symptom timeline
Oct 16 · Oct 18 · Oct 21
✓
Photos & lab results
3 photos · prior blood tests
✓ Detailed report ready for your vet
CLINICAL TOOLS / DURING THE VISIT
Talk to the owner.
Review the draft.
PetsCare turns the conversation into a draft visit note. Review it in the patient’s record, approve the recap and give the owner clear next steps.
Reason for the visit
Persistent scratching and redness on the left ear for 5 days (since October 14, 2026), gradually worsening. The dog shakes his head frequently, and a mild odor from the ear canal appeared yesterday. Appetite normal, energy slightly reduced.
October 19, 2026
Lens Scan
Otitis externa (78% confidence) — detected redness in inner ear canal, mild swelling, possible yellowish discharge, and irritation around ear base.
August 2025
Similar episode in August 2025 (same ear).
Treated with Otomax — resolved in 7 days per owner.
Medicines
Levothyroxine
Dose recorded in chart
since 2023
Vitamin D3
Dose recorded in chart
since 2023
Chronic Conditions
Orthopedic problems
Vaccinations
Up to date
last booster Dec 2025 (DHPP + Rabies)
Previous ear treatment
August 2025
Left ear, otitis externa
Treated with Otomax (otic ointment), 7-day course. Owner reports full resolution. No cytology on record from that visit.
ME
Consultation
Dog - Finnish Spitz
Pongo
Gender
Male
Weight
11 kg
AGE
3.5 y.o
Sterilization
Yes
Owner
Based on Pongo's records
When exactly did the scratching start, and was there anything unusual before a bath, rain, water exposure?
Outside of the ear — have you noticed any skin itching, paw licking, or rashes?
Has the paw licking been going on since before the ear issue, or did it start around the same time?
Owner answers
Did Pongo finish the full course of Otomax last time, and did the symptoms fully resolve?
It seemed to clear up after about a week, but I'm not sure I finished all the drops - he resisted the drops toward the end.
Reason for the visit
Persistent scratching and redness on the left ear for 5 days (since October 14, 2026), gradually worsening. The dog shakes his head frequently, and a mild odor from the ear canal appeared yesterday. Appetite normal, energy slightly reduced.
October 19, 2026
Lens Scan
Otitis externa (78% confidence) — detected redness in inner ear canal, mild swelling, possible yellowish discharge, and irritation around ear base.
August 2025
Similar episode in August 2025 (same ear).
Treated with Otomax — resolved in 7 days per owner.
Medicines
Levothyroxine
Dose recorded in chart
since 2023
Vitamin D3
Dose recorded in chart
since 2023
Chronic Conditions
Orthopedic problems
Vaccinations
Up to date
last booster Dec 2025 (DHPP + Rabies)
Previous ear treatment
August 2025
Left ear, otitis externa
Treated with Otomax (otic ointment), 7-day course. Owner reports full resolution. No cytology on record from that visit.
ME
Based on Pongo's records
When exactly did the scratching start, and was there anything unusual before a bath, rain, water exposure?
Outside of the ear — have you noticed any skin itching, paw licking, or rashes?
Has the paw licking been going on since before the ear issue, or did it start around the same time?
Owner answers
Did Pongo finish the full course of Otomax last time, and did the symptoms fully resolve?
It seemed to clear up after about a week, but I'm not sure I finished all the drops - he resisted the drops toward the end.
Consultation
Dog - Finnish Spitz
Pongo
Gender
Male
Weight
11 kg
AGE
3.5 y.o
Sterilization
Yes
Owner
Katarzyna Lewandowska
Scan
and record
Conversation → Draft note → Your approval → Owner recap
Milo's lab results
IDEXX connected clinic
Complete Blood Count · Example report
ORIGINAL LAB RESULTS
CBC · Laboratory document
The original result is saved alongside the summary.
View original ↗
VET-REVIEWED SUMMARY
What do these results mean?
Understand the important findings in plain language, including what your vet recommends next. The explanation is checked by your veterinarian before you receive it.
✓ Reviewed and approved by your veterinarian
Demo: available where the clinic has enabled supported lab integration.
CLINICAL TOOLS / LAB RESULTS
Results in context.
Ready for your review.
Supported IDEXX results sit alongside the patient’s history and previous results. PetsCare drafts an explanation for you to review.
You approve every clinical summary
before it is shared.
You make the clinical decisions. You approve what your client receives.
AFTER THE VISIT / CLINICAL TOOLS
The visit ends.
The connection stays.
Share your approved recap, collect day 2 and day 4 recovery updates and help owners book the recheck you recommend.
PET PARENT APP
Fado’s follow-up
Bradley Southside Vet Hospital
Your clinic · Today, 09:00
Hi Chris, how is Fado doing after his visit? Is he still shaking his head?
Chris · Today, 09:12
He is still shaking his head. I’ve attached a photo for you to review.
Photo attached
Fado · Owner update
Delivered to your clinic · Awaiting review
RECOMMENDED CHECK-UP
Continue with your clinic
Choose a time for the recheck your vet recommended.
Book a visit
VET WORKSPACE
Fado needs your review
Owner update · Linked to the last visit
Fado · Beagle · Chris
Last visit: ear inflammation
Plan: prescribed drops + recheck
NEW OWNER UPDATE · 09:12
“He is still shaking his head.”
Photo attached · Open in patient record
REPLY DRAFT · NOT SENT
Thanks for the update, Chris. We’ll review Fado’s photo and contact you about the next step.
Review and edit before sending.
Review & send reply
Open Fado’s visit record
CONNECTED CARE THAT FITS YOUR PRACTICE
Keep your PIMS.
Connect the care around it.
Add clinical tools and an owner app alongside your current practice system. Connect agreed data through REST API or structured exports.
Your existing PIMS
Keep your current practice system and established workflow.
PetsCare / Clinical tools
Lab summaries, visit notes, check-ins and follow-up care.
Pet parent app
Approved summaries, recovery updates and direct booking with your clinic.
We’ll scope the connection around your PIMS and your team’s workflow.
CHOOSE THE START THAT FITS YOUR CLINIC
A free start.
A complete clinical workflow.
FREE FOREVER
$0
For your clinic
Your clinic, ready to book.
- ✓ Care Map profile + unlimited bookings
- ✓ Booking in the iOS and Android apps
- ✓ Web booking with no account required
- ✓ Phone verification for guest bookings
- ✓ Appointment cancellation and rescheduling
- ✓ Links for your website and Google profile
- ✓ Clinic code, invite link and reception poster
- ✓ Your vets, services and booking hours
Booking stays free after the 14-day Clinical Tools trial.
CLINICAL TOOLS
US$79
Per vet / month after your 14-day free trial
From intake to follow-up.
- Everything in Free Forever, plus:
- ✓ Visit-note drafts from the conversation
- ✓ Vet-approved summaries and care instructions
- ✓ Supported IDEXX lab explanations
- ✓ Day 2 and day 4 recovery check-ins
- ✓ Follow-up plans and recheck booking
14 days of Clinical Tools for unlimited vets at your clinic.
Claim and verify your clinic to start.
+
✚
♥
+
Your clinic on the Care Map
Riverside Animal Clinic · View profile
YOUR CLIENTS. CONNECTED TO YOUR CLINIC.
Free booking.
In their app. On the web.
Let clients book in the iOS or Android app, or on the web without creating an account. Guest bookings use phone verification.
- 1 Activate your profile and booking hours
- 2 Share your link, clinic code or poster
- 3 Clients book, cancel or reschedule
Your Care Map profile and unlimited online booking stay free.
GOOD TO KNOW
A few practical questions.
Yes. Your Care Map profile and unlimited booking stay free. Clients can book, cancel or reschedule in the apps or on the web. Clinical Tools are a separate plan after a 14-day free trial.
Clients can use your clinic code, invite link, reception poster or Care Map profile. They can book in iOS and Android, or on the web without an account by verifying their phone number.
Yes. You choose your vets, visit length and online booking hours. Clients choose from the times your clinic makes available.
PetsCare works alongside your PIMS. API integration can connect the systems around your workflow. Discuss the connection for your practice with our team.
Your veterinarian reviews and approves the clinical summary before it is shared with the pet parent.
Claim and verify your clinic to start 14 days of Clinical Tools for unlimited vets at your clinic. After the trial, Clinical Tools start at US$79 per vet per month. Free booking stays available. Prefer a guided walkthrough? Book a demo with our team.
Try Clinical Tools with your whole team.
Start your 14-day free trial with unlimited vets at your clinic.
Prefer to begin with booking? Activate it free and keep it free.